Frequently Asked Questions
How do I contact you about a potential project?
The quickest method of contacting me is through this website. For all general inquiries, click here. If you are requesting a quote for a specific service, please use one of the following links:
- Consultations or Training
- Specialized Web Hosting
- Web Design
- Custom Development
- Search Engine Optimization
- All other inquiries, questions or concerns.
Please note that I get quite a bit of email each day, though quote requests are typically responded to within 1 business day (often within minutes). If you prefer to discuss the project over the phone or instant messenger, please make sure to leave your contact details and a time to contact you in your request.
How much do you charge?
Considering every client has unique requirements, it becomes challenging to display flat prices without knowing all aspects of a project. The quickest way to determine how much a particular project/service will cost is to request a quote. I will gladly provide you with a rough estimation without knowing complete details, but please understand the final cost cannot be guaranteed unless the full scope of your needs at identified.
All fees are estimated at an hourly rate of $25-$50 USD per hour, with simple tasks (e.g., CMS installations and configurations) coming in at the lower end of the scale, and more complex tasks (e.g., design and custom development) at the top of the scale.
As a general gauge, you can use the following example costs:
- Basic CMS install under optimal conditions: $45 USD
- Max. 1 Hr Consultation or Training: $50 USD
- Photoshop to HTML/CSS conversion (non-dynamic, 2 pages): $150 USD
- Conversion of HTML template to Joomla/Wordpress: $200 USD
- Development of Photoshop PSD to Joomla/Wordpress: $250 USD
- Full site development (Design/Develop), static HTML website: $300
- Design and Development of Joomla/Wordpress template: $350
- Full site development (CMS based website, excluding template, minor customization): $400 USD
- Full site development (CMS based website, unique design, minor customization): $500 USD
I need assistance with a project, how does the whole process work?
My utmost concern for my clients is convenience. I make every effort to keep things simple, and I continually evaluate and improve my methods as needed. With all that said, the entire process consists of the following (very general) steps.
- You contact me through this website, using the appropriate form (if possible).
- An initial consultation is perfomed (at no cost to you), either through a series of emails, messages or telephone. If necessary, you or I can request a phone call at any time.
- Once your project has been adequately evaluated, I will draft a formal agreement which defines expectations and deliverables for both you and I.
- If upon reading this agreement, you find it suitable and no changes are needed, the work commences.
- Larger projects are typically broken down into milestones, with each milestone representing a completed element or phase of your project. Upon completion of each milestone, you will be notified and asked to evaluate the work.
- Once all milestones are completed, you will be notified and asked to evaluate all completed work to ensure satisfaction.
- Assuming all of the work is completed to your satisfaction, you will be invoiced based on previously agreed terms.
- Within the invoice you will find instructions on how to satisfy the invoice (many forms of electronic payment accepted)
How soon can you start working on my project?
As soon as possible! Projects are typically prioritized on a first come, first serve basis. Should any prior commitments prevent me from beginning your project immediately, I will inform you during our initial consultation.
Are there fees associated with an initial consultation?
No, initial consultations are free of charge.
How do I pay you?
Payment terms are made and mutually agreed upon prior to the start of any project or service. Upon satisfactory completion, an invoice will be generated and sent to your designated contact email address. Within this invoice you will find links and instructions for payment.
Payments can be made using PayPal or a major credit card. All electronic transactions are completely secure. I use Freshbooks for all service related invoicing and accounting.
Do you require advanced payments or escrow for your services?
Not always, no. I generally I have no problem performing the work and then receiving payment upon satisfactory completion. This excludes special circumstances such as:
- Your project is very complex and contains multiple tasks. In this instance, your project will be broken down into clearly defined milestones, upon completion of each milestone, payment will be requested.
- Your project was awarded to me through an online freelancing service, and required by that particular website.
Please note that whatever the circumstance, payment terms will be mutually agreed upon prior to commencement of any project or service. You will never be suprised with an unexpected fee or charge.
I found your website through another website or service, is it ok to contact you there?
Absolutely, however I would much rather you contact me through this website to ensure that I get the message.
I have a project with a very small budget, can alternate payment arrangements be made?
Quite possibly! Please submit a quote request and explain your situation. From there we will determine how we can mutually assist one another.
I have a question that isn't listed here.
Please use the following link to submit a general inquiry:
